Beta
FAQs
<path d="M4.27017 13.1505C4.58011 13.1505 4.78674 12.9492 5.00276 12.6616C5.48177 11.9425 6.0453 11.5014 6.88122 11.5014C7.70774 11.5014 8.21492 11.9425 8.65635 12.6999C8.82541 12.9588 9.00387 13.1505 9.29503 13.1505C9.5768 13.1505 9.76464 12.9588 9.92431 12.6999C10.2061 12.2205 10.6569 11.8274 11.1735 11.6165V19.1429C11.1735 19.8044 10.7133 20.3413 9.99945 20.3413C9.30442 20.3413 8.83481 19.8044 8.83481 19.1333C8.83481 18.558 8.4779 18.1937 8.00829 18.1937C7.53867 18.1937 7.18177 18.558 7.18177 19.1429C7.18177 20.7344 8.39337 22 10.0088 22C11.6243 22 12.8359 20.7728 12.8359 19.1524V11.6165C13.3431 11.8274 13.7939 12.2205 14.0757 12.6903C14.2448 12.9492 14.4232 13.1505 14.7144 13.1505C14.9961 13.1505 15.184 12.9588 15.3436 12.6999C15.7945 11.9521 16.3017 11.5014 17.1282 11.5014C17.9641 11.5014 18.5276 11.9808 19.0066 12.7095C19.2133 12.9971 19.4199 13.1505 19.7298 13.1505C20.1337 13.1505 20.5 12.815 20.5 12.2972C20.5 9.03739 18.0862 4.46405 12.8265 4.0326V2.88207C12.8265 2.35475 12.479 2 12 2C11.5304 2 11.1735 2.35475 11.1735 2.88207V4.0326C5.91381 4.46405 3.5 9.03739 3.5 12.2972C3.5 12.8245 3.8663 13.1505 4.27017 13.1505Z" fill="currentColor"/>
Troubleshooting
Beta

Troubleshooting

Why can't I export my Timelapse video?

The Timelapse feature in Vectornator has some limitations as:

- After 10000 actions, the Undo history will be cleared out and you won't be able to export the video too.

- When the Undo history reaches 25 MB on iPhone, 45 MB on iPad and 140 MB on macOS, the video can no longer be exported. (Please consider that these are approx values, it depends on the actions you take, e.g. you paste some heavy file as an image into the artboard)

- You have the Optimized Mode enabled, which does not allow to save undo history once you exit the session.

Copy link
Why is Vectornator crashing?

If you experience a crash, feel free to contact our Support Team anytime.

Copy link
How do I backup my artworks?

You can backup using iCloud or Finder in macOS Big Sur. For more info, read this really interesting article from Apple Support on How to backup your file on iPhone and iPad.

Copy link

Contact

We’re happy to listen to what you have to say and help with all your problems.

*For feature requests, please submit your ideas and requests in our fider page here.

Thank you! Your submission has been received!
We will get back to you as soon as possible.
Oops! Something went wrong while submitting the form.